FREQUENTLY ASKED QUESTIONS
Q: Is the jewelry offered plated?
A: We do not gold plate our jewelry, everything that is offered is real gold.
Q: Is this pendant or ring real gold?
A: Yes, this product is real solid gold.
Q: Is the karat engraved on the jewelry?
A: Yes, you can find the karat of the jewelry on the top of the loop on pendants and behind the face of the rings.
Q: How long does shipping usually take?
A: Shipping usually takes 3-5 Days with standard shipping.
Q: When will this order ship?
A: All orders take 1-2 business days to ship out.
Q: Does the jewelry come with a gift box?
A: Yes, all jewelry comes with a gift box.
Q: Does the pendant come with a chain?
A: We offer chains with certain products, we are adding more options everyday.
Q: Is everything made in the United States?
A: Yes, we make all our jewelry in Los Angeles, California.
Q: Can I customize the jewelry?
A: We do not offer custom jewelry at this time.
Q: Can I shower with the jewelry on?
A: Although it is okay to expose gold to water, it is never recommended to wear jewelry when in water.
Q: Will the jewelry tarnish?
A: Gold jewelry does not tarnish.
Q: Does your jewelry contain nickel plating?
A: Our jewelry does not have any form of plating.
Q: I am allergic to certain metals can I wear your jewelry?
A: All gold jewelry contains mixed metals to achieve the karat it is. If you have allergies do not wear jewelry, there may be a risk of having a reaction.
Q: Does your jewelry contain nickel?
A: No, it does not.
Q: How long does it take for the item to ship?
A: Our processing time for orders is 1-2 business days.
Q: What is the benefit of having a reseller permit?
A: A reseller permit will allow you to place orders with us without having to pay taxes on the goods.
Q: I am having trouble confirming my email?
A: The verification email has a activate button in there. When you click the button please wait and it will redirect you to the website.
